It Took Almost 4 Years, But I’ve Found Something I Hate OR Angry with Ford Engineers

Hello World!

I love my 2010 Ford Fusion Hybrid that we purchased in November 2009.  I should have been paid for all of the product endorsements I have given for it. Today, however, I found something I hate – loathe – despise about our Ford Fusion. It is the location of the interior fuse box.

I was using my electrical outlet in the car for an item I was using to attempt to remove melted candle wax from the cloth front passenger seat (another story I’ll post) when the outlet just quit working.  All of the other electrical functions are working fine, so it seems logical that a fuse blew.  I looked up where to locate fuse boxes for the car in the owner’s manual.  The one under the hood was easy, but the one I needed, the interior fuse box, took three tries to find it.

Once I found it and figured out how to get the cover off, then my real troubles began.  The box is located in such a place under the dash and to the far driver’s side that with the seat back as far as it will go and with me as much under the dash as I can get, I still cannot see fuse position #4, located in the upper left portion, which is the one for the outlet.  I can’t even reach the fuses in that area with the provided fuse remover.

This should have been a quick and cheap fix, but it is not.

I called the Ford service department, and it seems that their service technicians have specially curved tools to use for such a thing.  What is it going to cost me to have this one little fuse replaced.  The over-the-phone estimate I received was about $17 plus the fuse cost plus tax and about 30 minutes or so of my life, depending on how busy they are at the time I go by there, in addition to the 20 minutes or so round trip to the dealership.  

This, Dear Ford Engineers, is ridiculous!  Had the fuse box been just a few inches lower, I could have done this myself – not my husband, mind you – but ME! This should have taken 10 minutes and the cost of a fuse from an auto parts dealer.  I am so, so displeased!  (See pictures added below.)

Do you see the hood latch pull?  The fuse box is back behind that on the outside "wall" of the interior of car.

Do you see the hood latch pull? The fuse box is back behind that on the outside “wall” of the interior of car.

Do you see the top of the foot rest pad.  Compare that to the first picture, and it gives you an idea of location.

Do you see the top of the foot rest pad. Compare that to the first picture, and it gives you an idea of location.

I'm pretty much on my head taking this shot, and I only see it from the camera's view.

I’m pretty much on my head taking this shot, and I only see it from the camera’s view.

Have a blessed and happy (though I’m a grump now myself) day!

Angela

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Filed under Money, Personal Stories, Rants, Etc., Random

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